How to choose the right strata cleaning companies in Sydney

In light of changing investor expectations, the need for value-added services in strata properties has never been higher—and today, this applies to thorough, expert-led cleaning services.

While lockdowns across the country have come to an end—for now—strata buildings are still expected to follow strict hygiene standards to ensure the safety of occupants as well as minimise the risk of additional outbreaks.

In navigating this new environment, strata managers and owner committees need to ensure they have the support they need to keep their properties healthy and hygienic. Today, strata cleaning companies in Sydney are becoming a reliable way to ensure industry health standards and owner expectations are met.

What’s interesting is that despite the pandemic, dwelling prices have increased by 17.7% in Sydney, indicating that properties like strata buildings are still a lucrative option for investors.

Given the abundance of professional strata cleaning companies, the key to success lies in working with the right service provider.

Enquire about their experience and industry knowledge

In the journey to finding the right service provider, their experience and industry knowledge will play a key role in sourcing cleaning services.

This includes, for instance, in-depth knowledge of common property areas as per the Strata Schemes Management Act and other industry best practices.

This experience and technical expertise will ensure that the cleaning services you procure are tailored to the unique needs of strata buildings, including the resource management and reporting that are inherent to these processes.

Look for a great company culture with experienced team members

In the search for a reliable cleaning service provider for strata properties, it’s not just important to consider the support they provide but about how they run their own operations too.

Beyond ensuring that teams are well trained, certified and courteous, it’s also imperative that the strata cleaning company in question maintains their compliance and has created a supportive environment for their teams as well.

This can, for instance, look like awarding above-award wages, maintaining ethical payroll practices, enforcing insurance policies, providing training opportunities, and ensuring a commitment to sustainability, team safety and more.

Consider their certifications and skills

In your search, another factor to consider is the certifications, accreditations and policies your service provider can lay claim to.

For strata cleaning companies in Sydney, ISO certifications across quality, safety and the environment are a great way to make sure the services you source for your property conform to the latest best practices and standards in the industry.

Their experience in this field is also crucial and can be a telling indicator of the quality of their work.

Consider their account management support

Another marker of the quality provided by modern strata cleaning companies in Sydney comes down to the kind of account management support they provide.

Today, strata committees are looking for knowledgeable and dedicated service providers who can meet every need. Streamlined account management can ensure this.

When choosing a cleaning company, therefore, ensure your strata property will benefit from the support of a dedicated professional and a team that provides 24-hour support.

This level of responsiveness will ensure more flexible and agile service delivery as well as an account manager who’s knowledgeable about the specific requirements each strata building possesses.

Look for integrated systems and reporting

To streamline the cleaning and maintenance services provided, certain cleaning companies may offer integrated systems and reporting that allows the strata committee to monitor everything from established cleaning schedules to the progress of cleaning activities.

This supports a more structured and informed approach to tracking and monitoring resource usage, contract performance, utility expenditure, billing, quality control processes and other aspects of maintaining a clean and hygienic strata property.

These systems are also a useful way to ensure core KPIs are met and that leading compliance standards are being followed across outsourced cleaning activities.

Strata cleaning companies in Sydney can drive value to your operations

Standards for cleanliness and hygiene are higher than ever in the post-COVID-19 strata landscape, introducing higher expectations and stricter requirements across the spectrum of strata management.

By procuring the services of professional cleaning companies, strata managers, owners and occupants benefit immensely. Today, this support is key to ensuring compliance with health and hygiene standards as well.