Since the onset of the pandemic, the hospitality industry has been very focused on ensuring that health and safety standards are maintained at all times. 

This is because although hospitality businesses already had stringent health and safety standards to adhere to, COVID-19 has called for stricter measures to ensure the health of the customers and employees alike.

So what can you do to ensure that you’re meeting these regulations and providing a safe and comfortable environment for your customers in your hospitality businesses?

Working with a reputed commercial cleaning service provider is your best bet. 

That said, not all commercial cleaning companies specialise in hospitality industry-specific cleaning services. 

So, here are a few things you need to look for when choosing a commercial cleaning service for your hospitality business.

Do they cover a wide variety of services?

In addition to meeting the health and safety guidelines set out by the authorities, hospitality businesses need to meet customers’ expectations as well.

Today, many customers expect hospitality businesses to sanitise all areas they touch, see, and use, like bedrooms, bathrooms, kitchen areas, guest areas, pool areas, and reception areas. 

So when choosing a commercial cleaning service, make sure they provide a wide range of cleaning services that go beyond general cleaning and meet customer expectations.

Here are some of the services you need to look for:

  • Steam cleaning for carpets, especially in high-traffic areas 
  • Upholstery and fabric cleaning
  • Cleaning services for all types of flooring 
  • HVAC system duct cleaning
  • Specialised cleaning services for kitchens and other crucial areas 

Do they provide a customisable cleaning schedule?

A bespoke cleaning schedule is a must for cleaning hospitality properties.

Your employees are likely to be incredibly busy tending to the needs of your customers. You also need to consider your guests and patrons, especially in case of upcoming events on your property.

These challenges will be compounded during peak times such as weekends and public holidays, and you don’t want to inconvenience your employees or guests during these times with cleaning operations.

This can be challenging, especially in high-traffic areas like lobbies, hallways, elevators, or conference halls. This is where a customisable cleaning schedule can come in handy.

With a cleaning schedule that’s customised to your specific needs, cleaning service providers can ensure that there’s minimal disruption to your business operations while ensuring a clean, warm, and welcoming space for your employees and guests. 

Do they use innovative technology?

Using innovative technologies that match the latest cleaning, health, and environmental compliance standards is essential for commercial cleaning services for hospitality.

You need to make sure that your commercial cleaning partner can help develop and implement strategies that make use of the latest commercial cleaning technology—like foggers, electro-static disinfectants, ozone air purifiers, and germicidal UV light technology—to make the cleaning process safe and efficient as possible for your guests and employees.

In addition, look for a cleaning service provider that uses building management systems to ensure that no task nor responsibility goes overlooked or compromises the safety and health of anyone.

Do they have experience supporting hospitality businesses?

Even the best and the latest workflows and technologies can’t compete with experience. This is because cleaning hospitality businesses requires a different approach.

For instance, unlike in industrial cleaning, where harsh chemicals can be used to clean the premises, hospitality cleaning needs to consider the sustainability and safety of the cleaning supplies used. 

The last thing you would want is for your guests to develop allergies or fall sick due to cleaning products used by your cleaning service provider.

This is where cleaning service providers with experience in working with hospitality businesses can add value. They will understand your unique requirements and create a cleaning plan that leverages sustainable, eco-friendly, and allergen-free cleaning supplies.

Work with specialist commercial cleaning companies to get the best results for your hospitality business

While it may seem pretty straightforward, cleaning hospitality businesses is anything but. You, therefore, need to consider the ever-changing expectations of customers and the unprecedented health challenges we’re facing right now when choosing commercial cleaning services.

Use this post as a guide and do your research when looking for commercial cleaning services in Sydney to get professional, safe, and sustainable cleaning services.

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